index

Overview

Welcome to Zerrar Clothing! Throughout this document, the terms "we," "us," and "our" refer to Zerrar Clothing. Zerrar Clothing operates this online store and website, including all related information, content, features, tools, apparel, and services (collectively, the "Services") to provide you, the customer, with a seamless shopping experience. Our store is powered by Shopify Inc. (or its relevant regional affiliates, Shopify Commerce Singapore Pte. Ltd or Shopify International Limited), which provides the underlying e-commerce platform enabling us to deliver our Services to you.

These Terms of Service, together with any policies referenced herein (such as our Privacy Policy, Shipping Policy, and Return & Refund Policy), outline your rights and obligations when accessing or using our Services. Please read them carefully, as they contain essential legal provisions, including warranty disclaimers and limitations of liability.

By visiting, browsing, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please refrain from accessing or using our Services. Nothing in these Terms restricts any non-waivable statutory rights you hold under applicable consumer protection laws.

1. Access and Account

By accepting these Terms of Service, you confirm that you have reached the age of majority in your state, province, or jurisdiction of residence, or that you have provided consent for any minor dependents under your supervision to use the Services on devices you own or manage.

To browse certain features or complete a purchase, you may be required to provide personal details, including your name, email address, billing details, payment method, and shipping address. You represent and warrant that all information you submit is accurate, current, and complete, and that you hold full authorization to provide it. You are solely responsible for safeguarding your account login credentials and for all activity conducted under your account. You may not sell, transfer, assign, or license your account to any third party.

2. Our Products

We strive to display the colors, fabrics, fits, and details of Zerrar Clothing apparel as accurately as possible on our store. However, because screen displays, lighting, and device settings vary, we cannot guarantee that your monitor or mobile screen will reflect product colors or textures with complete accuracy.

We reserve the right to modify product descriptions, sizing charts, or specifications at any time without prior notice. We also reserve the right to discontinue any garment or collection at any time and to limit sales quantities per person, household, or geographic region on a case-by-case basis.

3. Orders

Submitting an order through our store constitutes an offer to purchase and authorizes Zerrar Clothing and our payment processors to charge your chosen payment method for the full order total. Zerrar Clothing reserves the right to accept, limit, or decline any order at our sole discretion, subject to applicable law. An order is only considered accepted once payment is processed and we issue an official order confirmation.

Please review your sizing, shipping details, and cart items carefully before completing checkout, as we may be unable to modify or cancel an order once it has been accepted and queued for fulfillment. If we need to adjust or cancel an order, we will attempt to notify you via the email address, phone number, or billing details provided at checkout.

All purchases are eligible for return or exchange strictly in accordance with our Return & Refund Policy. By placing an order, you confirm that your purchase is for personal or household use only and not for unauthorized commercial resale or export.

4. Prices and Billing

All product prices, discounts, and promotional offers are subject to change without prior notice. The price charged for an item will be the price active at the moment your order is submitted, as reflected in your order confirmation email. Unless explicitly stated otherwise, listed prices exclude applicable taxes, shipping fees, handling charges, customs duties, or import tariffs.

Promotional campaigns and discount codes may be governed by separate terms; if any conflict arises between promotional rules and these Terms of Service, the specific promotion terms will apply.

You agree to provide valid, complete, and up-to-date billing and account information for all transactions and to update your payment details promptly if needed. By submitting payment, you warrant that:

  1. You are legally authorized to use the selected payment method;

  2. All payment details provided are truthful and accurate;

  3. Your payment provider will honor the charges incurred; and

  4. You agree to pay all charges at the listed prices, including shipping, handling, and applicable taxes.

5. Shipping and Delivery

Unless expressly stated otherwise, Zerrar Clothing is not liable for shipping or transit delays. Any delivery windows provided at checkout or in shipping notices are estimates only and are not guaranteed. We are not responsible for delays caused by third-party couriers, customs inspections, or force majeure events beyond our reasonable control (including severe weather, natural disasters, labor strikes, supply chain disruptions, utility or telecom outages, or government actions).

To the fullest extent permitted by applicable law, ownership and risk of loss pass to you once your package is handed over to the shipping carrier. Please review our Shipping Policy for full delivery details.

6. Intellectual Property

All content featured on our Services—including the Zerrar Clothing brand name, logos, garment designs, lookbooks, photography, graphics, text, product descriptions, videos, and audio—is the exclusive property of Zerrar Clothing, its affiliates, or its licensors, and is protected under applicable copyright, trademark, and intellectual property laws.

Purchasing a garment from Zerrar Clothing does not grant you any ownership, license, or intellectual property rights in our designs, branding, or creative assets. You are permitted to access and use our website strictly for personal, non-commercial shopping purposes. You may not copy, reproduce, distribute, modify, publish, create derivative works from, or commercially exploit any content from our store without our prior written permission.

"Shopify" and its associated logos and marks are trademarks of Shopify Inc. All other third-party trademarks displayed on the site belong to their respective owners.

7. Optional Third-Party Tools

We may provide you with access to optional third-party tools or integrations (such as size guides, currency converters, or payment widgets) over which we exercise no control or oversight. You acknowledge that such tools are provided "as is" and "as available" without warranties or endorsements of any kind. Your use of any optional third-party tool is entirely at your own risk, and you should review the applicable third-party terms before using them. Any new features or tools introduced to our store in the future will also be governed by these Terms of Service.

8. Third-Party Links

Our website may include links to external websites or services operated by third parties. Zerrar Clothing is not responsible for reviewing, verifying, or endorsing the content, accuracy, or policies of third-party sites. Accessing external links is at your own risk, and we bear no liability for any loss, damage, or dispute arising from your interactions or transactions with third-party websites. Please direct any questions or claims regarding third-party products or services to the respective provider.

9. Relationship with Shopify

Zerrar Clothing is hosted and powered by Shopify, which enables us to operate our online storefront. While your browser interacts with Shopify’s infrastructure to load pages and process transactions, every purchase you make is directly with Zerrar Clothing. You acknowledge and agree that Shopify is not a party to your purchase and bears no responsibility or liability for any products sold, orders fulfilled, or claims arising from your transactions with Zerrar Clothing.

10. Privacy Policy

Our Privacy Policy explains how we collect, use, store, and share your personal data when you visit or shop with us. Because our store runs on Shopify, Shopify also processes technical and transactional data to operate, secure, and improve the platform, process payments, and prevent fraud. Data collected during your visit may be transmitted to and processed by Shopify and trusted service providers located outside your country of residence. Please review both our Privacy Policy and Shopify’s Privacy Policy for complete details.

11. Customer Feedback & Submissions

If you send, upload, or post reviews, comments, ideas, suggestions, or other content ("Feedback") to Zerrar Clothing—whether online, via email, or on social media—you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, edit, publish, distribute, and display that Feedback across any media for commercial or promotional purposes without compensation or confidentiality obligations.

You represent that you own or control the rights to any Feedback you submit and that it does not infringe any third-party rights (including copyright, trademark, or privacy rights) or contain unlawful, defamatory, obscene, or malicious material (such as viruses or malware). You may not submit Feedback under a false identity or misleading email address. We reserve the right, though not the obligation, to monitor, edit, or remove any Feedback that violates these Terms.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on our store may contain typographical errors, inaccuracies, or omissions relating to product descriptions, sizing, pricing, promotional offers, shipping charges, transit estimates, or stock availability. Zerrar Clothing reserves the right to correct any errors, update information, or cancel affected orders at any time without prior notice—even after an order has been submitted. If an order is canceled after your payment has been processed, we will issue a full refund in accordance with applicable law.

13. Prohibited Uses

13.1 You agree to use our Services strictly for lawful purposes. You are prohibited from using the site or its content:

  • (a) For any unlawful, fraudulent, or malicious activity;

  • (b) In violation of any local, national, or international laws or regulations;

  • (c) To infringe upon the intellectual property rights of Zerrar Clothing or any third party;

  • (d) To harass, abuse, defame, threaten, or discriminate against our staff or other users;

  • (e) To submit false, misleading, or fraudulent order or account information;

  • (f) To transmit spam, phishing messages, chain letters, or unauthorized promotional material;

  • (g) To impersonate any individual or entity; or

  • (h) To interfere with or disrupt the security, performance, or accessibility of our Services.

13.2 Additionally, you must not:

  • (a) Upload viruses, malware, or destructive code;

  • (b) Scrape, copy, extract, or commercially exploit any portion of our store or product catalog;

  • (c) Harvest or track the personal data of other visitors;

  • (d) Deploy automated bots, spiders, scrapers, or unauthorized AI tools to access or extract data from our store; or

  • (e) Bypass or tamper with security controls, authentication measures, or access restrictions.

We reserve the right to suspend or terminate your access immediately and without notice if you violate any of these provisions.

14. Automated Agents

14.1 This section applies if you deploy or allow any software, bot, or automated system ("Agent") to interact with our Services autonomously or semi-autonomously on your behalf.

14.2 No Agent may access or interact with our Services unless it clearly identifies itself and complies fully with Section 14.4, and no Agent may continue accessing our store if we request that it stop.

14.3 We reserve the right to restrict, rate-limit, or block automated Agents using technical safeguards.

14.4 Any permitted Agent must:

  • (a) Identify itself in all HTTP/HTTPS request headers using the user-agent format "Agent/[agent name]";

  • (b) Never disguise automated traffic as human browsing or bypass CAPTCHAs and bot-detection systems;

  • (c) Respond truthfully to automated or human verification checks; and

  • (d) Respect all technical blocks, robots.txt directives, and access controls on our store.

15. Termination

We may suspend or terminate your access to all or part of our Services at any time, without prior notice, at our sole discretion. You remain responsible for all outstanding balances incurred up to the date of termination. Provisions relating to Intellectual Property, Feedback, Warranty Disclaimers, Limitation of Liability, Indemnification, Severability, Governing Law, and Privacy shall survive termination.

16. Disclaimer of Warranties

Content on our store is provided for general informational and shopping purposes only. While we aim for accuracy, we do not warrant that site content is complete, current, or error-free, and any reliance on it is at your own risk.

EXCEPT AS EXPRESSLY GUARANTEED BY ZERRAR CLOTHING IN WRITING, OUR SERVICES AND ALL APPAREL AND PRODUCTS OFFERED THROUGH THE STORE ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT ACCESS TO OUR WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WHERE APPLICABLE LAW PROHIBITS CERTAIN WARRANTY EXCLUSIONS, THOSE EXCLUSIONS MAY NOT APPLY TO YOU.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZERRAR CLOTHING—ALONG WITH OUR FOUNDERS, OFFICERS, EMPLOYEES, AFFILIATES, SUPPLIERS, CONTRACTORS, AND SHOPIFY—SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR REPLACEMENT COSTS) ARISING FROM YOUR USE OF OUR SERVICES OR ANY PRODUCTS PURCHASED THROUGH OUR STORE, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, OR STRICT LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED UNDER APPLICABLE CONSUMER PROTECTION LAWS.

18. Indemnification

You agree to indemnify, defend, and hold harmless Zerrar Clothing, Shopify, and our respective affiliates, officers, employees, contractors, and partners from any third-party claims, liabilities, damages, losses, or reasonable legal fees arising out of:

  1. Your breach of these Terms of Service or any referenced policy;

  2. Your violation of any applicable law or third-party right; or

  3. Your misuse of our Services.

We will notify you of any claim subject to indemnification and reserve the right to manage the defense and settlement at your expense, provided we will not agree to any settlement imposing non-monetary obligations on you without your reasonable consent.

19. Severability

If any clause of these Terms of Service is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that clause will be enforced to the fullest extent permitted by law and severed from these Terms without affecting the validity of the remaining provisions. Statutory consumer rights that cannot be waived by contract remain unaffected.

20. Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right. These Terms of Service, together with all policies published on our store, constitute the entire agreement between you and Zerrar Clothing and supersede any prior oral or written agreements or understandings.

21. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Zerrar Clothing may freely assign or transfer our rights and obligations under these Terms without prior notice or consent.

22. Governing Law

These Terms of Service and any disputes arising from your use of our Services or purchases from Zerrar Clothing shall be governed by and construed in accordance with the laws of Pakistan (or the jurisdiction in which Zerrar Clothing is legally registered), without regard to conflict-of-law rules. Both parties consent to the jurisdiction of the courts located in Karachi, Pakistan, except where mandatory consumer laws in your place of residence grant you the right to bring claims locally.

23. Language and Translations

These Terms of Service are drafted in English. If translated versions are made available, the most recent English version shall prevail in the event of any discrepancy or dispute, unless otherwise required by applicable law.

24. Headings

Section headings are included solely for readability and convenience and do not affect the legal interpretation of these Terms.

25. Electronic Communications

By visiting our store or placing an order, you consent to receive transactional and service communications from us electronically via email, SMS/WhatsApp (where opted in), or store notices. These messages may cover order confirmations, shipping updates, returns, account alerts, or policy updates. You are responsible for keeping your contact information accurate.

26. Updates to These Terms

You can review the latest version of our Terms of Service on this page at any time. We reserve the right to update, revise, or replace any section of these Terms by posting changes on our website. Material updates will be communicated in accordance with applicable law. Your continued use of our store after updates are posted constitutes your acceptance of the revised Terms.

27. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

  • Brand: Zerrar Clothing

  • Email: info@zerrarclothing.com

  • Contact Page: Visit our Contact Us page for additional support details.